About Roger’s Plumbing
About Us
We take great pride in surpassing our clients’ expectations and hold ourselves responsible for upholding this high standard through our unique policy. If you’re dissatisfied with the service provided by Roger’s Plumbing, we will ensure your complete satisfaction and offer you the option of not paying us. Contact our team of skilled Leander plumbers today to get started.
Happy Today or You Don’t Pay
“Happy Today Or You Don’t Pay®” is a promise by Roger’s Plumbing. We care deeply about exceeding our clients’ expectations and hold ourselves accountable to this standard through this policy. If you are not happy with the service Roger’s Plumbing gives you, we will stay until you are happy or simply don’t pay us. Can you get fairer than that? Reach out to our Leander plumbing experts today to get in touch. We look forward to working with you!
Vision Statement
Our vision is to serve our clients, our trade and our community with a passion. Our aim is to provide the resources for the career development, personal growth, and better citizenship to a team that exceeds our client’s expectations. Our goal is growth, annual profitability and a permanent smile.
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Integrity
Integrity is one of the most important values in our Round Rock plumbers organization. We understand integrity as simply following through with what we said we would originally set out to do. It means that we never operate outside of our core values, and make sure our customers are treated right. Our integrity carries over into how we do everything here at Roger’s Plumbing. We are committed to providing our customers with the very best customer service, which is why we have such high standards for our techs. When you work with us, you won’t be working with someone obsessed with upselling you parts or materials that you don’t need. You will be working with a highly trained and skilled technician who works hard to deliver the best solution to you. If you’re on a budget and can’t afford the total cost of your repair, we will help you all we can with financing to make sure your problem is solved. Call Roger’s Plumbing today to work with the team committed.
Honesty
We understand the negative reputation that many companies have. We have heard our customers tell us that before working with our Round Rock plumbers, they felt like they may have been taken advantage of with unnecessary upsells or steep pricing. We want our customers to know that whenever they work with us, we will always be honest with them. Honesty is laden throughout our entire culture. For example, when it comes to pricing we will always be able to let you know how much the total will be before our technicians start the job. We offer upfront, flat-rate pricing so that you never feel like your taken advantage of. If you are tired of working with the plumbing companies that offer hourly pricing, where you can never tell whether or not they are making a job take longer than it should, then give us a call today. We commit to be honest with you in our word and in our deeds.
Dependable
Doesn’t it seem like plumbing problems always come at the worst timing? Believe us when we say our Round Rock plumbers understand your frustration. Because plumbing problems happen whenever you least expect it, you need a dependable plumber who can take care of you quickly. At Roger’s Plumbing, we commit to being dependable in every situation, which is why we offer emergency services. Furthermore, with our customer care club you can be sure that you’ll be able to avoid problems. By joining our customer care club, you will be given the first priority when scheduling. This means that we will put you ahead of the line to get your plumbing issue solved first. Call Roger’s Plumbing today if you need a plumber whenever it matters the most!
Customer Satisfaction
If you haven’t seen it on our website already, our Round Rock plumbers are passionate about making sure our customers are satisfied. With our “Happy Today or You Don’t Pay” trademarked guarantee we want our customers to know that they are always the first priority. Our guarantee states that if you are not entirely satisfied with our service, then you don’t pay! We want our customers to know that they can trust the work and service that we provide them. This guarantee also holds us accountable to providing you with the very best service every time. If you have been searching “plumbers near me” in Leander with no luck, reach out to Roger’s Plumbing today and we’ll take care of you!
Team Work
Without a stable team working together and looking out for each other, a company cannot function well. We have teamwork as one of our most important values because of how much we value our team members. We have found that when a team works well together, the company runs much better. Our team is trained to work with all departments in our organization with a goal to provide you the very best service. Give us a call today if you are ready to experience one of the best most hardest working teams in the Austin area!
